Location & FAQ


location

 

Studio Address

96 Russell Road 

Runcorn

WA7 4DW

 

My Studio is in Runcorn in Cheshire. Location wise its about 20-30 mins from both Liverpool and Manchester. 

Free parking is available right outside the shop front perfect for those with young babies and children. 

 


FAQ

What is included with your photography session fee?

A one hour photosession/2-4 hour for newborn sessions.

All images professionally edited at no additional charge.

A link to your very own password protected gallery so you can view and choose your images and which products you would like.  This is normally between 7-10 days after your sitting.

Flexibility on shoot location, I can come to you, you to me or it can be an outdoor location of your choice. 

 

How do I secure a date for a photoshoot?

Simple. Get in touch, we can discuss the type of shoot you're looking for, and then find a date and time that works for you. A retainer fee is required to secure your slot. 

 

What type of products do you offer?

I offer both individual products and packages to make the decision process simple. There is no hard sell or minimum spend,simply choose what works for your needs and most importantly your budget. My products range from framed print, Wall art, photo albums, individual prints or just digital files on a USB.

 

Copyright

Heather Elizabeth Photography releases the right for you to share & print your photos when you purchase digital images. I retain the copyright for all the images.

 

How many images will I get from my sitting?

Although I do not guarantee a certain number of images, (as all photoshoots are different) the average shoot generally produces somewhere between 25 – 50 final images. Event coverage there is generally more somewhere between 100 - 300 Images.  I will also create black and white conversions whenever aesthetically possible for the images, resulting in double the amount of final images.  

 

HOW LONG TILL I GET TO VIEW MY IMAGES?

I work fairly quickly my ultimate aim is that the whole process is completed efficiently but also maintaining the quality and care of each images presented to you. With this in mind your images are normally view able within a 5-10 days max to view your images on the password protected gallery. 

 

What if I have to cancel the day of the shoot?

Life happens! Children get sick etc – If this is to happen – please don’t “try” to make the shoot –  Your retainer fee is non-refundable but it is 'transferable' so another session can be rescheduled. It is best that both you and your children are in the best mood possible to get the most out of the session. All I ask is that you get in touch as soon as possible if you need to reschedule. 

 

Travel

I love to do outdoor, on location, shoots.  However, I do have travel limits.  If you would like to choose your own location, please discuss the location with me prior to booking as travel fees may apply. Travel fees may also apply if you would like me to bring my studio to you if you are 10 miles outside of Runcorn, please get in touch for details. 

 

Payment

All my prices are upfront, so you can make an informed decision prior to your photosession to what you would like to purchase. There is no hard sell or minimum spend. Payment is due on the day of your photosession. Remember to account for the sitting fee as your retainer amount  will come off your balance. Once you have viewed your images you can always up your package or buy additional products.

 

Post shoot questions

Unlike other studios I am available 7 days a week, most of the day and evening via phone, email or facebook if you have any question at all throughout the process. I may not respond immediately but I will get back to you as soon as I can. 

 

**Terms & Conditions & Photoshoot contract available here.